SearchPersonal wardrobePremiumTry now
Streetwear · Germany

Adidas

adidas.com

Visit adidas.comAll stores
StreetwearGermanyStore profile only: score excludes price#28 of 77 big storesRank #47 of 157Fair · 2.9/5Provisional: 31% of score data available

Adidas is a sneaker and streetwear brand e-store based in Herzogenaurach, Germany, founded in 1949. Reputation score 59/100 (fair).

59
Store profile only: score excludes price. Adidas is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

30-day returnsFree-shipping threshold2.0★ from 381 reviews
Delivery timesUS standard delivery typically 3–5 days plus 1–3 days processing

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdFree standard shipping for adiClub members; free Prime delivery on eligible items

Source · checked 2026-10-27

Return window30 days — US: exchanges free within 30 days of receipt in original condition and packaging; performance running shoes have a 30-day return guarantee with full refund (shipping excluded)

Source · checked 2026-10-27

AuthenticityOfficial brand store: sold directly by the brand (Adidas)

Source · checked 2026-11-04

Loyalty / first-order offerFree adiClub membership: free standard shipping for members (US)

Source · checked 2026-10-27

Public review rating2.0 / 5

381 reviews on Sitejabber, checked 2026-11-05

Not stated by store

Express delivery · Ships to · Duties & taxes · Return cost · Return method · Refund timing & type · Payment options · Buy now, pay later · Price match / adjustment · Customer service · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersHerzogenaurach, Germany
Founded1949
OwnershipAdidas AG (listed)

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

Reviews n/aPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviewsn/a

No sourced data yet; excluded from the score.

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%81

30-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • 30-day return window

Cons

  • Weak public reviews: 2.0/5 from 381 Sitejabber reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

2.0
381 reviews
Sitejabber (SmartCustomer)

Trustpilot (www.trustpilot.com/review/www.adidas.com, 3,798 reviews) shows no TrustScore: “This company’s rating is unavailable due to a breach of our guidelines.” Fallback platform: the Sitejabber URL 301-redirects to smartcustomer.com, which serves this page (reviews tab lists 374 plus 7 not recommended; newest review Jan 2026). · checked 2026-11-05 · Open profile

–
3,791 reviews
Trustpilot

Trustpilot currently withholds the rating on this profile (breach of guidelines, fake reviews removed); earlier snapshots showed 1.4–1.5 · checked 2026-10-27 · Open profile

5★9%
4★3%
3★3%
2★4%
1★81%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.adidas.com
Company facts checked 2026-10-27
https://en.wikipedia.org/wiki/Adidas
Returns policy checked 2026-10-27
https://www.adidas.com/us/help/exchanges
Public reviews (Sitejabber) checked 2026-11-05
https://www.smartcustomer.com/reviews/adidas.com

← Leaderboard← The Closet IncLa Garçonne →