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Luxury · Italy

Biffi

biffi.com

Visit biffi.comAll stores
LuxuryItalyRank #40 of 157Fair · 3.0/5

Biffi is a luxury and designer retailer based in Milan, Italy. Reputation score 61/100 (fair).

61

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

14-day returnsDuties extraFree-shipping thresholdAuthenticity guaranteed4.1★ from 103 reviews
Delivery timesDHL Express: Italy €10, EU €20, UK €25, USA €30, Japan €35

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdFree shipping over €300 (Italy/EU) and $800 (USA); Milan boutique pickup free

Source · checked 2026-10-27

Ships toUK and Japan are DDP (duties included); other non-EU destinations are DAP (customer pays duties and taxes)

Source · checked 2026-10-27

Duties & taxesExtra: paid by the buyer on delivery (DAP)

Source · checked 2026-10-27

Return window14 days — Within 14 days of delivery with authorisation and a prepaid label; return shipping is free only through Biffi’s authorised carrier

Source · checked 2026-10-27

Return costFlat fee deducted

Source · checked 2026-10-27

AuthenticityAuthenticity guaranteed: Online-shopping page: only branded, original products, bought from fashion houses, manufacturers and selected retailers (so not all direct from…

“BIFFI.COM exclusively offers branded, original, and premium-quality products for sale. These products are purchased directly from the Seller through fashion houses, manufacturers, and carefully selected retailers known…”

Source · checked 2026-11-05

Payment optionsPayPal

Source · checked 2026-10-27

Public review rating4.1 / 5

103 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Return method · Refund timing & type · Buy now, pay later · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersMilan, Italy
FoundedNot stated
OwnershipBiffi Boutique S.p.A.

Source

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared1,205
Live offers1,205
Cheapest on55% of items
Average saving-0.9% vs others
Brands115
Size deep links100% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment
Reviews 30%74

4.1/5 across 97 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%65

Cheapest on 68% of matched items; average 5.1% vs other stores

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Duties 10%35

Duties and taxes paid by the buyer on delivery (DAP)

Returns 15%56

14-day window; returns cost: flat fee deducted

Authenticityn/a

No sourced data yet; excluded from the score.

Payment 5%20

Payment options found on the store’s pages: PayPal

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Cheapest on 68% of the items we match
  • Deep catalogue: 336 matched products across 65 brands

Cons

  • Duties and taxes are extra on delivery (DAP)

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.1
103 reviews
Trustpilot

Profile 'Biffi Boutiques' for biffi.com. · checked 2026-11-05 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/biffi.com
Store page (read automatically): payments checked 2026-10-27
https://biffi.com/policies/shipping-policy
Public reviews (Trustpilot) checked 2026-11-05
https://www.trustpilot.com/review/biffi.com

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