Marketplace · United States

Fashionphile

fashionphile.com

Marketplace / ResaleUnited StatesStore profile only: score excludes price#19 of 77 big storesRank #29 of 157Fair · 3.2/5

Fashionphile is a resale and marketplace retailer based in United States. Reputation score 63/100 (fair).

63
Store profile only: score excludes price. Fashionphile is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

15-day returnsDuties extraBNPL: AffirmAuthentication processResale: fees apply4.3★ from 5,078 reviews
Delivery timesShips within 3–5 business days (Standard (free Ground), US: dispatch time only, transit not stated; expedited 2-Day / Overnight ship same day if…)

“Generally, your purchase is shipped within 3-5 business days. We also provide an estimated delivery date during checkout!”

Source · checked 2026-11-05

Ships toShips to most destinations; import taxes and duties charged to the customer

Source · checked 2026-10-27

Duties & taxesExtra: paid by the buyer on delivery (DAP)

Source · checked 2026-10-27

Return window15 days — 15 days from delivery with tags attached and original condition; international returns self-shipped at buyer’s expense

Source · checked 2026-10-27

Return methodPrepaid return label, Courier collection, Return in store

Source · checked 2026-10-27

Refund timing & typeake to process a return? Refunds are usually processed within 4 business days following the receipt of the return. Choose betwe

Source · checked 2026-10-27

AuthenticityAuthentication process: Every item is authenticated in-house (textiles, hardware, fonts, construction); counterfeits are returned only after an authentication fee

Source · checked 2026-10-27

Payment optionsGoogle Pay, Affirm

Source · checked 2026-10-27

Buy now, pay laterAffirm

Source · checked 2026-10-27

SustainabilitySustainability programme mentioned on the store’s pages

Source · checked 2026-10-27

Fees (resale)Sellers keep 70% of the sale price, with a 15% fee on the portion above $3,000

Source · checked 2026-10-27

Public review rating4.3 / 5

5,078 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Shipping cost & free-shipping threshold · Return cost · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersUnited States
FoundedNot stated
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDutiesReturnsAuthenticityPayment
Reviews 30%82

4.3/5 across 5,072 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%15

ships internationally

Duties 10%35

Duties and taxes paid by the buyer on delivery (DAP)

Returns 15%58

15-day window; returns cost: not stated

Authenticity 10%100

Independent authentication step described (stated policy, not independently verified)

Payment 5%40

Payment options found on the store’s pages: Google Pay, Affirm

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Strong public reviews: 4.3/5 from 5,078 Trustpilot reviews
  • Described authentication process: Every item is authenticated in-house (textiles, hardware, fonts, construction); counterfeits are returned only

Cons

  • Duties and taxes are extra on delivery (DAP)

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.3
5,078 reviews
Trustpilot

· checked 2026-11-05 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/fashionphile.com
Returns policy checked 2026-10-27
https://www.fashionphile.com/pages/returns
Shipping policy checked 2026-10-27
https://www.fashionphile.co.uk/pages/faqs
Store page (read automatically): payments checked 2026-10-27
https://fashionphile.com/pages/about
Store page (read automatically): refund timing checked 2026-10-27
https://fashionphile.com/returns
Store page (read automatically): sustainability checked 2026-10-27
https://fashionphile.com/pages/contact
Duties & taxes checked 2026-11-02
https://www.fashionphile.com/pages/shipping
Delivery times checked 2026-11-05
https://www.fashionphile.com/pages/shipping
Public reviews (Trustpilot) checked 2026-11-05
https://www.trustpilot.com/review/fashionphile.com