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Streetwear · United Kingdom

Goodhood

goodhoodstore.com

Visit goodhoodstore.comAll stores
StreetwearUnited KingdomRank #66 of 157Fair · 2.7/5

Goodhood is a sneaker and streetwear retailer based in London, UK, founded in 2007. Reputation score 54/100 (fair).

54

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-04). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

14-day returnsDuties includedFree-shipping thresholdBNPL: Klarna2.5★ from 319 reviews
Delivery timesEstimated delivery: 1–2 working days from dispatch

Source · checked 2026-11-04

Shipping cost & free-shipping thresholdFree Express Delivery — Orders over £150 Orders over £200 qualify for free Express Delivery. Es

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window14 days — 14 days from receipt, then 14 days to ship back

Source · checked 2026-10-27

Refund timing & typesticker has been removed Refunds & Exchanges Once your return is received, please allow 1 to 2 working days for processing. Exchanges are subject to stock av

Source · checked 2026-10-27

Payment optionsPayPal, Klarna

Source · checked 2026-10-27

Buy now, pay laterKlarna

Source · checked 2026-10-27

Price match / adjustmentMentioned on the store’s help pages

Source · checked 2026-10-27

Customer service[email protected] · +44 (0) 207 729 3600 · Monday - Saturday 11am - 7pm

Source · checked 2026-11-02

SustainabilitySustainability programme mentioned on the store’s pages

Source · checked 2026-10-27

Public review rating2.5 / 5

319 reviews on Trustpilot, checked 2026-10-27

Not stated by store

Express delivery · Ships to · Return cost · Return method · Authenticity · Loyalty / first-order offer · Packaging & gifting

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersLondon, UK
Founded2007
OwnershipFounders Jo Sindle and Kyle Stewart

Source

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared331
Live offers331
Cheapest on38% of items
Average saving-1.6% vs others
Brands53
Size deep links100% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment
Reviews 30%39

2.5/5 across 319 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%55

Cheapest on 50% of matched items; average 5.4% vs other stores

Delivery 10%55

free-shipping terms published; ships internationally

Duties 10%100

Duties and taxes included at checkout (DDP)

Returns 15%58

14-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Payment 5%40

Payment options found on the store’s pages: PayPal, Klarna

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Cheapest on 50% of the items we match
  • Duties and taxes included at checkout (DDP)

Cons

  • Weak public reviews: 2.5/5 from 319 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

2.5
319 reviews
Trustpilot

Complaints: refunds, communication · checked 2026-10-27 · Open profile

5★47%
4★–
3★–
2★–
1★44%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/goodhoodstore.com
Returns policy checked 2026-10-27
https://goodhoodstore.com/pages/returns
Store page (read automatically): payments checked 2026-10-27
https://goodhoodstore.com/pages/faqs
Store page (read automatically): free ship text checked 2026-10-27
https://goodhoodstore.com/pages/deliveries-returns
Store page (read automatically): refund timing checked 2026-10-27
https://goodhoodstore.com/pages/delivery
Customer service checked 2026-11-02
https://goodhoodstore.com/en-ae/pages/faqs

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