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Luxury · United States

Joan Shepp

joanshepp.com

Visit joanshepp.comAll stores
LuxuryUnited StatesRank #63 of 157Fair · 2.7/5Provisional: 55% of score data available

Joan Shepp is a luxury and designer retailer based in United States. Reputation score 55/100 (fair).

55

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

7-day returnsDomestic only3.7★ from 14 reviews
Delivery timesUPS Ground to the US; 1–3 business days to leave the store

Source · checked 2026-10-27

Ships toUPS Ground to US addresses (no PO boxes); international shipping no longer offered

Source · checked 2026-10-27

Duties & taxesNot applicable: Ships within the US only (UPS Ground); international shipping no longer offered

“We no longer offer international shipping.”

Source · checked 2026-11-05

Return window7 days — Within 7 calendar days of delivery; unworn with tags; sale, hosiery and jewellery final sale; UPS label provided, return shipping deducted from refund

Source · checked 2026-10-27

Return costFlat fee deducted

Source · checked 2026-10-27

Return methodReturn in store

Source · checked 2026-10-27

Refund timing & typey be returned for a full refund within 7 days of purchase. We cannot accept any returns beyond

Source · checked 2026-10-27

Payment optionsAmerican Express, Apple Pay, Bancontact, Google Pay, Mastercard, PayPal, Satispay, Shop Pay, Visa

Payment badges shown on the store’s own page

Source · checked 2026-11-04

Public review rating3.7 / 5

14 reviews on Yelp (boutique), checked 2026-11-05

Not stated by store

Express delivery · Shipping cost & free-shipping threshold · Authenticity · Buy now, pay later · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersUnited States
FoundedNot stated
OwnershipNot stated

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared101
Live offers101
Cheapest on57% of items
Average saving-5.1% vs others
Brands26
Size deep links100% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%83

4.7/5 across 52 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

No sourced data yet; excluded from the score.

Delivery 10%20

domestic only; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%37

7-day window; returns cost: flat fee deducted

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • No standout strengths in the data we have.

Cons

  • Domestic shipping only

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.7
14 reviews
Yelp (boutique)

Rating of the physical boutique (1905 Walnut St, Philadelphia; address matches joanshepp.com), not the online store; small sample. Taken from search-engine text for the Yelp page (Yelp returns 403 to our fetcher). Trustpilot profile has 0 reviews; Sitejabber/SmartCustomer has 0 reviews. · checked 2026-11-05 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Returns policy checked 2026-10-27
https://www.joanshepp.com/pages/return-policy
Shipping policy checked 2026-10-27
https://www.joanshepp.com/pages/faq
Store page (read automatically): refund timing checked 2026-10-27
https://joanshepp.com/pages/return-policy
Payment methods checked 2026-11-04
https://www.joanshepp.com/
Duties & taxes checked 2026-11-05
https://www.joanshepp.com/pages/faq
Public reviews (Yelp (boutique)) checked 2026-11-05
https://www.yelp.com/biz/joan-shepp-boutique-philadelphia-2

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