Luxury · Germany

KaDeWe

kadewe.de

LuxuryGermanyStore profile only: score excludes price#41 of 77 big storesRank #89 of 157Fair · 2.5/5

KaDeWe is a luxury and designer department store based in Berlin, Germany, founded in 1907. Reputation score 51/100 (fair).

51
Store profile only: score excludes price. KaDeWe is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Free returns14-day returnsFree-shipping threshold2.5★ from 366 reviews
Delivery timesDHL delivery; express delivery in 6–12 calendar days where available

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdOn-Demand: free Germany-wide delivery from €150 (otherwise €8.50–€10)

Source · checked 2026-10-27

Ships toDHL delivery worldwide; no free-shipping threshold stated for international orders

Source · checked 2026-10-27

Return window14 days — On-Demand service: 14-day withdrawal and return window; returns based on withdrawal or warranty are free

Source · checked 2026-10-27

Return costFree returns

Source · checked 2026-10-27

Public review rating2.5 / 5

366 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Duties & taxes · Return method · Refund timing & type · Authenticity · Payment options · Buy now, pay later · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersBerlin, Germany
Founded1907
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%30

2.1/5 across 361 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%77

14-day window; returns cost: free

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Free returns

Cons

  • Weak public reviews: 2.5/5 from 366 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

2.5
366 reviews
Trustpilot

Merged profile; confirmed on a second read. · checked 2026-11-05 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/kadewe.de
Shipping policy checked 2026-10-27
https://www.kadeweshop.de/delivery/
Public reviews (Trustpilot) checked 2026-11-05
https://www.trustpilot.com/review/kadewe.de