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Marketplace · United Kingdom

Laced

laced.com

Visit laced.comAll stores
Marketplace / ResaleUnited KingdomRank #68 of 157Fair · 2.7/5

Laced is a contemporary multi-brand retailer based in United Kingdom. Reputation score 54/100 (fair).

54

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

14-day returnsAuthentication processDuties paid on delivery4.0★ from 17,271 reviews
Delivery timesStandard delivery averages 6–12 business days; UK Premium Delivery is next-day on eligible items ordered before 5pm

Source · checked 2026-10-27

Duties & taxesPaid by the buyer on delivery (DDU): Customers pay any customs fees and taxes added for their country or region; Laced not responsible for charges once the order reaches you (UK help…

“All shipping costs are calculated at checkout. Customers are responsible for any customs fees and taxes that may be added, depending on your country or region. Laced is not responsible for any fees or charges you may…”

Source · checked 2026-11-05

Return window14 days — Change-of-mind returns must be requested by email within 14 days; item unused in original packaging with the Laced authentication tag intact; faulty items returned at Laced’s cost

Source · checked 2026-10-27

Return costCost deducted from refund

Source · checked 2026-10-27

Refund timing & typeReturn label arranged by Laced; £8.99 (UK, France, Germany) or a regional cost is deducted from the refund

Source · checked 2026-10-27

AuthenticityAuthentication process: Items are authenticated and quality-checked before shipping; failed authentication means the order is cancelled and the buyer refunded

Source · checked 2026-10-27

Payment optionsApple Pay, Google Pay

You can pay with the following methods: debit/credit card/Apple Pay/Google Pay via Stripe.

Source · checked 2026-11-04

Fees (resale)Buyer shipping from £9.99 (UK) or €13.99 (EU) plus any processing, currency, customs and tax fees

Source · checked 2026-10-27

Public review rating4.0 / 5

17,271 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Shipping cost & free-shipping threshold · Ships to · Return method · Buy now, pay later · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersUnited Kingdom
FoundedNot stated
OwnershipNot stated

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared0
Live offers0
Cheapest on53% of items
Average saving-1.4% vs others
Brands4
Size deep links0% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDuties n/aReturnsAuthenticityPayment n/a
Reviews 30%78

4.1/5 across 17,000 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%4

Cheapest on 7% of matched items; average -43.1% vs other stores

Delivery 10%35

ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%56

14-day window; returns cost: deducted from refund

Authenticity 10%100

Independent authentication step described (stated policy, not independently verified)

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Described authentication process: Items are authenticated and quality-checked before shipping; failed authentication means the order is cancelle

Cons

  • Rarely the cheapest: lowest price on 7% of matched items

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.0
17,271 reviews
Trustpilot

Merged profile; replaces the rounded 17000. · checked 2026-11-05 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/laced.com
Payment methods checked 2026-11-04
https://www.laced.com/pages/terms-and-conditions
Public reviews (Trustpilot) checked 2026-11-05
https://www.trustpilot.com/review/laced.com

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