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Luxury · Italy

Michele Franzese Moda

michelefranzesemoda.com

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LuxuryItalyRank #107 of 157Weak · 2.4/5

Michele Franzese Moda is a luxury and designer retailer based in Naples, Italy, founded in 1992. Reputation score 48/100 (weak).

48

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Duties includedShips worldwide5-day returns3.4★ from 792 reviews
Delivery timesWorldwide: 4–5 days

Source · checked 2026-10-27

Ships toWorldwide

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window5 days — working days from receipt to request return authorisation; parcel must arrive within 7 working days of authorisation; unworn with authenticity seal…

“To request authorization to return or exchange, the Customer must send a request to [email protected] . within 5 working days of receiving the goods.”

Source · checked 2026-11-05

Return costReturn shipping paid by the customer

Source · checked 2026-11-05

AuthenticityAuthentic products stated: Michele Franzese Moda supplies itself, through the current collaboration, with Luxury Boutiques spread throughout the exclusively Italian territory; thanks to consolidated direct…

Source · checked 2026-11-04

Payment optionsPayPal

Source · checked 2026-10-27

Public review rating3.4 / 5

792 reviews on Trustpilot, checked 2026-10-27

Not stated by store

Express delivery · Shipping cost & free-shipping threshold · Return method · Refund timing & type · Buy now, pay later · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersNaples, Italy
Founded1992
OwnershipCommerciale Moda S.r.l.

Source

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared309
Live offers309
Cheapest on62% of items
Average saving-3.4% vs others
Brands43
Size deep links100% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturns n/aAuthenticity n/aPayment
Reviews 30%60

3.4/5 across 792 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%8

Cheapest on 14% of matched items; average -24.2% vs other stores

Delivery 10%45

ships widely; delivery times stated

Duties 10%100

Duties and taxes included at checkout (DDP)

Returnsn/a

No sourced data yet; excluded from the score.

Authenticityn/a

No sourced data yet; excluded from the score.

Payment 5%20

Payment options found on the store’s pages: PayPal

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Duties and taxes included at checkout (DDP)

Cons

  • Mixed public reviews: 3.4/5 from 792 Trustpilot reviews
  • Rarely the cheapest: lowest price on 14% of matched items

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.4
792 reviews
Trustpilot

Complaints: refunds, returns and customs fees · checked 2026-10-27 · Open profile

5★77%
4★5%
3★2%
2★2%
1★14%

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Store page (read automatically): payments checked 2026-10-27
https://michelefranzesemoda.com/policies/refund-policy

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