Contemporary · Australia

Myer

myer.com.au

ContemporaryAustraliaStore profile only: score excludes price#61 of 77 big storesRank #134 of 157Weak · 2.1/5

Myer is a contemporary multi-brand department store based in Melbourne, Australia, founded in 1900. Reputation score 42/100 (weak).

42
Store profile only: score excludes price. Myer is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

30-day returnsFree-shipping thresholdDomestic onlyBNPL: Afterpay ($100–$2,000), Zip1.5★ from 1,562 reviews
Delivery timesStandard delivery typically 3–7 business days in metro areas; regional delivery takes longer

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdFree standard delivery from $99 (otherwise $9.95); Click & Collect is free

Source · checked 2026-10-27

Return window30 days — Change-of-mind returns generally within 30 days; purchases in November–December can be returned until 31 January

Source · checked 2026-10-27

Payment optionsVisa, Mastercard, Amex, PayPal, Myer Gift Card

Source · checked 2026-11-02

Buy now, pay laterAfterpay ($100–$2,000), Zip

Source · checked 2026-10-27

Public review rating1.5 / 5

1,562 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Ships to · Duties & taxes · Return cost · Return method · Refund timing & type · Authenticity · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersMelbourne, Australia
Founded1900
OwnershipNot stated

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%11

1.4/5 across 1,364 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%60

free-shipping terms published; domestic only; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%81

30-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • 30-day return window
  • Buy now, pay later: Afterpay ($100–$2,000), Zip

Cons

  • Weak public reviews: 1.5/5 from 1,562 Trustpilot reviews
  • Domestic shipping only

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.5
1,562 reviews
Trustpilot

Unclaimed profile. · checked 2026-11-05 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/www.myer.com.au
Company facts checked 2026-10-27
https://en.wikipedia.org/wiki/Myer
Returns policy checked 2026-10-27
https://www.myer.com.au/content/returns-exchanges
Payment methods checked 2026-11-02
https://www.myer.com.au/content/payment-options
Public reviews (Trustpilot) checked 2026-11-05
https://www.trustpilot.com/review/www.myer.com.au