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Streetwear · United States

Union LA

unionlosangeles.com

Visit unionlosangeles.comAll stores
StreetwearUnited StatesRank #138 of 157Weak · 2.1/5

Union LA is a sneaker and streetwear retailer based in United States. Reputation score 42/100 (weak).

42

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-02). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Customer pays returns7-day returnsDuties extraFree-shipping threshold2.3★ from 22 reviews
Shipping cost & free-shipping thresholdFREE DOMESTIC SHIPPING ON ORDERS $300+ Track my order New Releases UNION UNION > Exclusives

Source · checked 2026-10-27

Ships toInternational orders mainly via DHL Express; customers are responsible for duties, taxes and carrier-billed fees

Source · checked 2026-10-27

Duties & taxesExtra: paid by the buyer on delivery (DAP)

Source · checked 2026-10-27

Return window7 days — Approval required; new/unworn with tags; refund requests within 7 days of confirmed delivery, store credit within 14 days; return shipping is the customer’s; EU customers have a 14-day withdrawal right

Source · checked 2026-10-27

Return costPaid by the customer

Source · checked 2026-10-27

Refund timing & typeenu Wishlist Account Bag Refund policy REFUNDS Items returned within 14 days of their original shipment date in same as new co

Source · checked 2026-10-27

Customer service[email protected] · +1 (323) 380-7664 · Mon-Fri 10am-5pm PST

Source · checked 2026-11-02

Public review rating2.3 / 5

22 reviews on Trustpilot, checked 2026-10-27

Not stated by store

Delivery times · Express delivery · Return method · Authenticity · Payment options · Buy now, pay later · Price match / adjustment · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersUnited States
FoundedNot stated
OwnershipNot stated

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared140
Live offers140
Cheapest on41% of items
Average saving-0.8% vs others
Brands18
Size deep links100% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment n/a
Reviews 30%48

2.3/5 across 22 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%28

Cheapest on 28% of matched items; average -2.8% vs other stores

Delivery 10%55

free-shipping terms published; ships internationally

Duties 10%35

Duties and taxes paid by the buyer on delivery (DAP)

Returns 15%33

7-day window; returns cost: paid by customer

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • No standout strengths in the data we have.

Cons

  • Weak public reviews: 2.3/5 from 22 Trustpilot reviews
  • Customer pays return shipping
  • Duties and taxes are extra on delivery (DAP)

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

2.3
22 reviews
Trustpilot

Complaints: support responsiveness, cancellations · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/unionlosangeles.com
Store page (read automatically): free ship text checked 2026-10-27
https://unionlosangeles.com/policies/shipping-policy
Store page (read automatically): refund timing checked 2026-10-27
https://unionlosangeles.com/policies/refund-policy
Customer service checked 2026-11-02
https://store.unionlosangeles.com/pages/contact

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