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Marketplace · Lithuania

Vinted

vinted.com

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Marketplace / ResaleLithuaniaStore profile only: score excludes price#77 of 77 big storesRank #157 of 157Weak · 1.3/5

Vinted is a resale and marketplace platform based in Vilnius, Lithuania, founded in 2008. Reputation score 27/100 (weak).

27
Store profile only: score excludes price. Vinted is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Resale: fees applyDuties includedApple Pay1.2★ from 24,323 reviews
Delivery timesSeller ships within 5 days (Business days, US; transit time shown per carrier at checkout; US–UK international orders usually 5–8 business days…)

“Sellers have 5 business days to ship the item. … Estimated delivery times are listed with each shipping option at checkout.”

Source · checked 2026-11-05

Duties & taxesIncluded at checkout (DDP): US site: only international route is US–UK (some US states); all costs incl. customs tax shown and collected at checkout, customs handled by Vinted;…

“Buyers will see all the costs at the checkout, so they’ll know exactly what they’re paying. There are no extra steps when you trade internationally – even the customs process is handled for you. … we’ll cover the…”

Source · checked 2026-11-05

Return windowProblem items only — No change-of-mind returns (the seller may agree); refunds for items lost, damaged or significantly not as described: report within 2 days of the…

“You’ll have 2 calendar days to report an issue and request a refund. … If an item matches its description but doesn’t fit or doesn’t suit you, it is not eligible for a return or refund under our refund policy. … Buyers…”

Source · checked 2026-11-05

Return costReturn shipping paid by the customer

Source · checked 2026-11-05

Refund timing & typeEligible refunds include the item price, the Vinted fee, original shipping and applicable tax

Source · checked 2026-10-27

AuthenticityBuyer protection / optional verification: Optional Designer Item Verification in 14 countries (incl. France, Italy, Germany, Spain, UK, Poland); Buyer Protection on “Buy now” orders

Source · checked 2026-10-27

Payment optionsCredit/debit cards, Apple Pay, Google Pay

“Purchases between the US and UK cannot be made using Vinted Wallet. However, all other payment methods (debit/credit cards, Apple Pay, and Google Pay) will be available at the checkout.”

Source · checked 2026-11-05

Customer servicehelp centre (ticket), human-agent request

Source · checked 2026-10-27

SustainabilitySustainability programme mentioned on the store’s pages

Source · checked 2026-10-27

Fees (resale)Mandatory Buyer Protection fee at checkout, typically about 5% plus $0.70 (US)

Source · checked 2026-10-27

Public review rating1.2 / 5

24,323 reviews on Trustpilot, checked 2026-10-27

Not stated by store

Express delivery · Shipping cost & free-shipping threshold · Ships to · Return method · Buy now, pay later · Price match / adjustment · Loyalty / first-order offer · Packaging & gifting

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersVilnius, Lithuania
Founded2008
OwnershipVinted Group (privately held)

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturns n/aAuthenticityPayment n/a
Reviews 30%5

1.2/5 across 24,323 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%15

ships internationally

Dutiesn/a

No sourced data yet; excluded from the score.

Returnsn/a

No sourced data yet; excluded from the score.

Authenticity 10%35

Buyer protection or optional verification, but not every item is authenticated (stated policy, not independently verified)

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • No standout strengths in the data we have.

Cons

  • Weak public reviews: 1.2/5 from 24,323 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.2
24,323 reviews
Trustpilot

vinted.com profile only; Vinted has separate country profiles that can differ Trustpilot profile: vinted.com. · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot (vinted.com) reviews checked 2026-10-27
https://www.trustpilot.com/review/vinted.com
Returns policy checked 2026-10-27
https://www.vinted.com/help/272-returning-an-item
Shipping policy checked 2026-10-27
https://www.vinted.com/help/25-buying-step-by-step
Customer service checked 2026-10-27
https://www.vinted.com/help
Store page (read automatically): sustainability checked 2026-10-27
https://vinted.com/
Delivery times checked 2026-11-05
https://www.vinted.com/help/101-delivery-time

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