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Contemporary · Spain

El Corte Inglés

elcorteingles.es

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ContemporarySpainStore profile only: score excludes price#65 of 77 big storesRank #140 of 157Weak · 2.1/5

El Corte Inglés is a contemporary multi-brand department store based in Madrid, Spain, founded in 1940. Reputation score 41/100 (weak).

41
Store profile only: score excludes price. El Corte Inglés is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Free returns14-day returnsFree-shipping threshold1.3★ from 11,546 reviews
Delivery timesInternational delivery to the EU takes about 10 business days

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdFree domestic delivery from €20 for most categories

Source · checked 2026-10-27

Ships toShips internationally (EU €5.90; other Europe, Asia, Africa, Oceania €15; America €20 for most items). Outside the EU, destination customs duties and taxes are not included and are paid by the recipient

Source · checked 2026-10-27

Return window14 days — Free returns within 14 days; refunds include delivery costs; food and some hygiene/personalised items excluded

Source · checked 2026-10-27

Return costFree returns

Source · checked 2026-10-27

Payment optionsPayPal, Alipay, WeChat Pay

“PayPal : paga sin introducir datos bancarios, con protección adicional. … Alipay+ : opción internacional para clientes con cuenta activa. WeChat : pago rápido y seguro desde tu móvil.”

Source · checked 2026-11-05

Public review rating1.3 / 5

11,546 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Duties & taxes · Return method · Refund timing & type · Authenticity · Buy now, pay later · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersMadrid, Spain
Founded1940
OwnershipEl Corte Inglés S.A.

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

ReviewsPrice n/aDeliveryDuties n/aReturnsAuthenticity n/aPayment n/a
Reviews 30%5

1.2/5 across 10,800 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%77

14-day window; returns cost: free

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Free returns

Cons

  • Weak public reviews: 1.3/5 from 11,546 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

1.3
11,546 reviews
Trustpilot

Unclaimed profile for www.elcorteingles.es (not the separate elcorteinglés.es profile); replaces the rounded 10800. · checked 2026-11-05 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot (Spain) reviews checked 2026-10-27
https://www.trustpilot.com/review/www.elcorteingles.es
Returns policy checked 2026-10-27
https://www.elcorteingles.com/luxe/legal
Public reviews (Trustpilot) checked 2026-11-05
https://www.trustpilot.com/review/www.elcorteingles.es

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