Giglio
giglio.com
Giglio is a luxury and designer retailer based in Italy. Reputation score 68/100 (strong).
What shoppers should know.
Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.
“Cost Free of charge from Delivery times estimated Duties and taxes Minimum order* EUROPE EU Italy €7.00 €180.00 4/8 working days Included €30.00”
Source · checked 2026-11-05
Source · checked 2026-10-27
Source · checked 2026-10-27
Source · checked 2026-10-27
Source · checked 2026-10-27
“Articles in this section Payment methods Bank transfer Credit card Klarna PayPal - pay-in-3 Cash-on-delivery … Credit card Paypal Amazon Pay Apple Pay MyBank Yandex Alipay UnionPay Giropay Qiwi Wallet iDeal WeChat Pay…”
Source · checked 2026-11-05
Source · checked 2026-11-05
13,481 reviews on Trustpilot, checked 2026-10-27
Express delivery · Return window · Return method · Refund timing & type · Authenticity · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability
We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.
About the company.
Score breakdown.
Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.
The summary.
Written automatically from the facts on this page only; nothing else is added.
Pros
- Strong public reviews: 4.2/5 from 13,481 Trustpilot reviews
- Duties and taxes included at checkout (DDP)
Cons
- No notable concerns in the data we have.
Public reviews.
Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.
Regional views show 12.9k–13.5k reviews · checked 2026-10-27 · Open profile
Sources & check dates.
Public pages we read. Nothing on this page is estimated.
https://faq.giglio.com/hc/en-us/articles/15271298911761-Return-options-and-costs
https://faq.giglio.com/hc/en-us/articles/15317584806289-Shipping-fees-and-delivery-times
https://faq.giglio.com/hc/fr/articles/14842314530321-Hors-UE-dois-je-payer-les-taxes-douani%C3%A8res
https://faq.giglio.com/hc/en-us/articles/14707126244753-Do-you-ship-internationally
https://faq.giglio.com/hc/en-us/articles/15317584806289-Shipping-fees-and-delivery-times
https://faq.giglio.com/hc/en-us/articles/15364081283345-Payment-methods