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Streetwear · Italy

Slam Jam

slamjam.com

Visit slamjam.comAll stores
StreetwearItalyRank #14 of 157Strong · 3.4/5

Slam Jam is a sneaker and streetwear retailer based in Ferrara, Italy, founded in 1989. Reputation score 68/100 (strong).

68

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

14-day returnsDuties includedFree-shipping thresholdApple Pay4.6★ from 14,084 reviews
Delivery timesShips from Italy; orders processed in 1–2 business days; US UPS Express ($22) arrives in 2–4 business days

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdUS: free shipping over $350 (UPS Express $22 below that)

Source · checked 2026-10-27

Ships toUS orders: import charges are included at checkout

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window14 days — Within 14 days of delivery; unworn, unwashed and undamaged

Source · checked 2026-10-27

Refund timing & typeRefunds are processed in 2–3 business days after the return is received

Source · checked 2026-10-27

Payment optionsAmerican Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, UnionPay, Visa

“American Express Apple Pay Google Pay Maestro Mastercard PayPal Shop Pay Union Pay Visa”

Source · checked 2026-11-05

Customer servicewhatsapp, email · Mon–Fri 9am–1pm and 2pm–6pm Italy time, via WhatsApp or contact form

Source · checked 2026-10-27

Public review rating4.6 / 5

14,084 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Return cost · Return method · Authenticity · Buy now, pay later · Price match / adjustment · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersFerrara, Italy
Founded1989
OwnershipFounder Luca Benini

Source

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared955
Live offers955
Cheapest on34% of items
Average saving+0.5% vs others
Brands64
Size deep links100% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturnsAuthenticity n/aPayment n/a
Reviews 30%90

4.6/5 across 13,000 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%34

Cheapest on 33% of matched items; average -1.1% vs other stores

Delivery 10%75

free-shipping terms published; ships internationally; delivery times stated

Duties 10%100

Duties and taxes included at checkout (DDP)

Returns 15%58

14-day window; returns cost: not stated

Authenticityn/a

No sourced data yet; excluded from the score.

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Strong public reviews: 4.6/5 from 14,084 Trustpilot reviews
  • Duties and taxes included at checkout (DDP)
  • Deep catalogue: 684 matched products across 33 brands

Cons

  • No notable concerns in the data we have.

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

4.6
14,084 reviews
Trustpilot

Replaces the rounded 13000. · checked 2026-11-05 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/slamjam.com
Company facts checked 2026-10-27
https://company.slamjam.com/about/
Shipping policy checked 2026-10-27
https://slamjam.com/en-us/policies/shipping-policy
Customer service checked 2026-10-27
https://slamjam.com/en-us/pages/contact-us
Return window checked 2026-10-27
https://slamjam.com/policies/refund-policy
Store page (read automatically): free ship text checked 2026-10-27
https://slamjam.com/policies/shipping-policy
Payment methods checked 2026-11-05
https://slamjam.com/pages/helpdesk
Public reviews (Trustpilot) checked 2026-11-05
https://www.trustpilot.com/review/slamjam.com

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