Marketplace · France

Vestiaire Collective

vestiairecollective.com

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Marketplace / ResaleFranceStore profile only: score excludes price#11 of 77 big storesRank #15 of 157Strong · 3.4/5

Vestiaire Collective is a resale and marketplace platform based in Paris, France, founded in 2009. Reputation score 67/100 (strong).

Store profile only: score excludes price. Vestiaire Collective is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

14-day returnsAuthentication processResale: fees applyDuties includedBNPL: KlarnaApple Pay4.3★ from 131,154 reviews

Delivery timesAuthenticated shipping (seller sends to a verification centre, then to you), direct shipping, or express (ships within 48 hours); sellers must ship within 7 days or the order is cancelled and refunded

Source · checked 2026-10-27

Ships toOperates in 70 countries; direct shipping generally for eligible items under €1,000 in Europe/UK, US, Canada, Australia, Singapore and Hong Kong

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP): Customs duties, import VAT and a handling fee (max €6/item) are shown and paid at checkout ('wherever possible'); if a carrier asks for more,…

“Any applicable duties and taxes will appear in the checkout at Vestiaire Collective and can include any of the following: … Any authentication fees, import duties and taxes, or sales tax must be paid for during…”

Source · checked 2026-11-05

Return window14 days — Professional-seller items can be returned within 14 days; purchases from individual sellers cannot be returned for change of mind

Source · checked 2026-10-27

AuthenticityAuthentication process: Authentication option: the seller sends the item to a Vestiaire verification centre before it ships to the buyer (cost shown before checkout)

Source · checked 2026-10-27

Payment optionsVisa, Mastercard, American Express, JCB, UnionPay, Dankort, Bancontact, Diners Club, Discover, PayPal, Apple Pay, Google Pay, iDEAL

“We currently accept all major credit and debit cards, including but not limited to: Visa Mastercard American Express JCB Unionpay Dankort Bancontact Diners Discover … Installment Options Klarna PayPal … Wallets PayPal…”

Source · checked 2026-11-05

Buy now, pay laterKlarna

Source · checked 2026-11-05

Customer servicelive chat, email

Source · checked 2026-10-27

Fees (resale)Sellers pay a 17% selling fee plus 3% payment processing on most USD sales. Buyers pay a service fee of typically 5%–28%

Source · checked 2026-10-27

Public review rating4.3 / 5

131,154 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Shipping cost & free-shipping threshold · Return cost · Return method · Refund timing & type · Price match / adjustment · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersParis, France

Founded2009

OwnershipPrivately held (venture-backed)

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.

Reviews 30%80

4.2/5 across 129,181 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Pricen/a

Needs our own comparison data: not yet in our comparison, excluded and re-weighted.

Delivery 10%35

ships internationally; delivery times stated

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%58

14-day window; returns cost: not stated

Authenticity 10%100

Independent authentication step described (stated policy, not independently verified)

Paymentn/a

No sourced data yet; excluded from the score.

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

Strong public reviews: 4.3/5 from 131,154 Trustpilot reviews
Described authentication process: Authentication option: the seller sends the item to a Vestiaire verification centre before it ships to the buy