Contemporary · Germany

Hugo Boss

hugoboss.com

ContemporaryGermanyStore profile only: score excludes price#53 of 77 big storesRank #118 of 157Weak · 2.3/5

Hugo Boss is a contemporary brand e-store based in Metzingen, Germany, founded in 1924. Reputation score 46/100 (weak).

Store profile only: score excludes price. Hugo Boss is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Free returns30-day returnsFree-shipping thresholdBNPL: KlarnaApple Pay1.5★ from 1,515 reviews

Delivery times5–7 business days (Standard, US (free over $99); Express 2 days $15, Next Day $30)

“Following credit card authorization and verification of information, you will receive your order within approximately five to seven business days (Monday through Friday, not including holidays). HUGO BOSS offers free…”

Source · checked 2026-11-05

Shipping cost & free-shipping thresholdFree standard delivery over £79 (UK) and $99 (US); otherwise UK £4.95 standard, £7.95 next-day

Source · checked 2026-10-27

Ships toInternational orders may require import charges or duties, shown at checkout and either prepaid or payable directly; they are non-refundable

Source · checked 2026-10-27

Return window30 days — Generally within 30 days of delivery; unused, unworn, unwashed with original labels; fragrances and smartwatches excluded from free returns

Source · checked 2026-10-27

Return costFree returns

Source · checked 2026-10-27

Refund timing & typeUK returns are free with the prepaid label (hazardous items such as fragrances excluded)

Source · checked 2026-10-27

AuthenticityOfficial brand store: sold directly by the brand (Hugo Boss)

Source · checked 2026-11-04

Payment optionsAmerican Express, Mastercard, Visa, Discover, PayPal, Apple Pay

“Please note when purchasing with PayPal and Apple Pay we can only accept payment that is drawn on US banks and in US funds. We do not accept or issue gift cards or store credit at the HUGO BOSS online store.”

Source · checked 2026-11-05

Buy now, pay laterKlarna

Source · checked 2026-11-05

Public review rating1.5 / 5

1,515 reviews on Trustpilot, checked 2026-10-27

Not stated by store

Express delivery · Duties & taxes · Return method · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersMetzingen, Germany

Founded1924

OwnershipHugo Boss AG (MDAX-listed)

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.