Luxury · United States

Moda Operandi

modaoperandi.com

LuxuryUnited StatesStore profile only: score excludes price#52 of 77 big storesRank #117 of 157Weak · 2.3/5

Moda Operandi is a luxury and designer retailer based in New York, USA, founded in 2010. Reputation score 47/100 (weak).

Store profile only: score excludes price. Moda Operandi is not part of our live price comparison, so we have no price or product statistics for it. Its score uses only the shopper facts below (reviews, delivery, duties, returns, authenticity, payment), re-weighted to 100%, and is not a like-for-like comparison with stores that have price data.

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Free returns14-day returnsDuties includedBNPL: AffirmApple PayAuthorised retailer1.7★ from 9,506 reviews

Delivery timesOvernight or second day (US paid express, FedEx; second day $20, overnight $30, same day $35 where available; standard $10 has no stated time;…)

“All orders shipping to a US address will be shipped via FedEx. You may select standard shipping for $10, second day for $20, overnight shipping for $30 or same day delivery (when and where available) for $35 at checkout.”

Source · checked 2026-11-05

Ships toShips internationally via DHL. International shipping fees: £25 UK, €35 Europe, HK$510 Hong Kong, CA$30 Canada, A$65 Australia, ¥455 China, AED 240 UAE, $65 elsewhere. Most destinations are DDP (taxes and duties charged at checkout); at DDU destinations carrier-invoiced duties are paid on delivery

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window14 days — Generally within 14 days of delivery; complimentary return shipping; international shipping, taxes and duties are non-refundable

Source · checked 2026-10-27

Return costFree returns

Source · checked 2026-10-27

Refund timing & typeRefunds per the store’s refund policy; international shipping, taxes and duties are not refunded

Source · checked 2026-10-27

AuthenticityAuthorised retailer: Designer trunkshows: preorders are placed with and arrive from the designer before shipping; no separate authenticity statement found

“Moda Operandi hosts online designer trunkshows, typically spanning two to four weeks, during which you can preorder the latest fashions straight from the runway. … Once your trunkshow order arrives from the designer,…”

Source · checked 2026-11-05

Payment optionsVisa, Mastercard, American Express, Discover, JCB, Amazon Pay, PayPal, Apple Pay

“Payment Methods Available on Website and Mobile Shopping : Credit / Debit cards (Visa, MasterCard, American Express, Discover, JCB) AmazonPay PayPal Affirm … Payment Methods Available on iOS App: Credit / Debit cards…”

Source · checked 2026-11-05

Buy now, pay laterAffirm

Source · checked 2026-11-05

Public review rating1.7 / 5

9,506 reviews on Trustpilot, checked 2026-11-05

Not stated by store

Express delivery · Shipping cost & free-shipping threshold · Return method · Price match / adjustment · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersNew York, USA

Founded2010

OwnershipPrivately held

Source

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Price needs our own comparison data, so it is left out for this store and the rest re-weighted to 100%. Full methodology.