Luxury · Italy

Italist

italist.com

LuxuryItalyRank #60 of 157Fair · 2.8/5

Italist is a luxury and designer retailer based in Italy (founded by Raffaele Giovine), founded in 2014. Reputation score 56/100 (fair).

56

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Duties includedFree-shipping thresholdShips worldwideApple Pay14-day returns3.4★ from 3,469 reviews
Delivery timesWorldwide: 7–14 days

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdFree express worldwide shipping

Source · checked 2026-10-27

Ships toWorldwide

Source · checked 2026-10-27

Duties & taxesIncluded at checkout (DDP)

Source · checked 2026-10-27

Return window14 days — From delivery (items shipped back within 14 days); no free returns - customer bears return shipping, customs duties, processing fees and courier…

“All returns must be shipped to italist within 14 days of the package delivery date.”

Source · checked 2026-11-05

Return costReturn shipping paid by the customer

Source · checked 2026-11-05

AuthenticityAuthentic products stated: Lifetime Authenticity Guarantee Skip to content Up to 60% off retail ✦ Always brand new & authentic ✦ Direct from Europe'

Source · checked 2026-10-27

Payment optionsVisa, Mastercard, Apple Pay, Google Pay

Source · checked 2026-10-27

Price match / adjustmentMentioned on the store’s help pages

Source · checked 2026-10-27

Public review rating3.4 / 5

3,469 reviews on Trustpilot, checked 2026-10-27

Not stated by store

Express delivery · Return method · Refund timing & type · Buy now, pay later · Customer service · Loyalty / first-order offer · Packaging & gifting · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersItaly (founded by Raffaele Giovine)
Founded2014
OwnershipInspiration Commerce Group / Bonsai (acquired 26 Feb 2025)

Source

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared1,045
Live offers1,045
Cheapest on45% of items
Average saving-5.5% vs others
Brands200
Size deep links100% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDutiesReturns n/aAuthenticityPayment
Reviews 30%60

3.4/5 across 3,469 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%17

Cheapest on 29% of matched items; average -15.1% vs other stores

Delivery 10%85

free-shipping terms published; ships widely; delivery times stated

Duties 10%100

Duties and taxes included at checkout (DDP)

Returnsn/a

No sourced data yet; excluded from the score.

Authenticity 10%55

Authentic products stated, no process or guarantee detail (stated policy, not independently verified)

Payment 5%50

Payment options found on the store’s pages: Visa, Mastercard, Apple Pay, Google Pay

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • Duties and taxes included at checkout (DDP)
  • Deep catalogue: 317 matched products across 101 brands

Cons

  • Mixed public reviews: 3.4/5 from 3,469 Trustpilot reviews

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.4
3,469 reviews
Trustpilot

Complaints cite refund delays and a membership fee · checked 2026-10-27 · Open profile

5★78%
4★6%
3★1%
2★1%
1★14%

Notable press.

Acquired by Bonsai's Inspiration Commerce Group in Feb 2025 Source

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/italist.com
Company facts checked 2026-10-27
https://italist.com/pages/about
Shipping policy checked 2026-10-27
https://italist.com/policies/shipping-policy
Store page (read automatically): payments checked 2026-10-27
https://italist.com/pages/contact
Returns policy checked 2026-11-05
https://italist.com/pages/contact