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Luxury · United States

Maxfield

maxfieldla.com

Visit maxfieldla.comAll stores
LuxuryUnited StatesRank #76 of 157Fair · 2.6/5

Maxfield is a luxury and designer retailer based in Los Angeles, USA, founded in 1969. Reputation score 53/100 (fair).

53

What shoppers should know.

Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-02). “Not stated by store” means we did not find it on the store’s own pages; we never guess.

Customer pays returns10-day returnsFree-shipping thresholdExpress deliveryShips worldwideApple Pay3.7★ from 1 reviews
Express delivery-day delivery. Overnight shipping is available for eligible orders placed by 12pm. How will my order be packaged? Order packagin

Source · checked 2026-10-27

Shipping cost & free-shipping thresholdFree shipping over USD 1000 (US)

Source · checked 2026-10-27

Ships toWorldwide

Source · checked 2026-10-27

Duties & taxesPaid by the buyer on delivery (DAP): Flat $175 international shipping; duties, taxes and import fees collected from customer on delivery

Source · checked 2026-11-02

Return window10 days — 10 days after delivery

Source · checked 2026-10-27

Return costPaid by the customer

Source · checked 2026-10-27

Return methodPrepaid return label, Return in store

Source · checked 2026-10-27

Refund timing & typeo request an exchange or refund, please note that all returns must be initiated within 10 days of your delivery date. Returns initiated after th

Source · checked 2026-10-27

Payment optionsVisa, Mastercard, American Express, Apple Pay

Source · checked 2026-10-27

Customer service[email protected]

Source · checked 2026-11-02

Loyalty / first-order offerMentioned on the store’s pages

Source · checked 2026-10-27

Packaging & giftingGift packaging or message mentioned

Source · checked 2026-10-27

Public review rating3.7 / 5

1 reviews on Trustpilot, checked 2026-10-27

Not stated by store

Delivery times · Authenticity · Buy now, pay later · Price match / adjustment · Sustainability

We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.

About the company.

HeadquartersLos Angeles, USA
Founded1969
OwnershipFounder Tommy Perse

Source

Our own data.

Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).

Products compared138
Live offers138
Cheapest on42% of items
Average saving-3.0% vs others
Brands40
Size deep links100% of offers

Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.

Score breakdown.

Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.

ReviewsPriceDeliveryDuties n/aReturnsAuthenticity n/aPayment
Reviews 30%58

3.3/5 across 99 public reviews (count-weighted, smoothed toward 3.5 for small samples)

Price 20%41

Cheapest on 48% of matched items; average -2.7% vs other stores

Delivery 10%80

free-shipping terms published; ships widely; express option

Dutiesn/a

No sourced data yet; excluded from the score.

Returns 15%43

10-day window; returns cost: paid by customer

Authenticityn/a

No sourced data yet; excluded from the score.

Payment 5%50

Payment options found on the store’s pages: Visa, Mastercard, American Express, Apple Pay

The summary.

Written automatically from the facts on this page only; nothing else is added.

Pros

  • No standout strengths in the data we have.

Cons

  • Very few public reviews (1 on Trustpilot), so the rating is not reliable
  • Customer pays return shipping

Public reviews.

Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.

3.7
1 reviews
Trustpilot

Single review; not meaningful · checked 2026-10-27 · Open profile

3.3
98 reviews
Yelp (boutique)

Physical store rating Rating of the physical boutique on Yelp, not of the online store. · checked 2026-10-27 · Open profile

Sources & check dates.

Public pages we read. Nothing on this page is estimated.

Trustpilot reviews checked 2026-10-27
https://www.trustpilot.com/review/maxfieldla.com
Yelp (store) reviews checked 2026-10-27
https://www.yelp.com/biz/maxfield-los-angeles
Company facts checked 2026-10-27
https://www.maxfieldla.com/pages/about-us
Returns policy checked 2026-10-27
https://maxfieldla.com/policies/refund-policy
Shipping policy checked 2026-10-27
https://maxfieldla.com/pages/shipping-and-returns
Store page (read automatically): payments checked 2026-10-27
https://maxfieldla.com/pages/faq-page
Duties & taxes checked 2026-11-02
https://www.maxfieldla.com/pages/faq-page
Customer service checked 2026-11-02
https://www.maxfieldla.com/pages/faq-page

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