The Retailer
theretailer.com.au
The Retailer is a contemporary multi-brand retailer based in Australia. Reputation score 51/100 (fair).
What shoppers should know.
Terms read from the store’s own pages and public review profiles; each fact shows its source and the date we checked it (latest check 2026-11-05). “Not stated by store” means we did not find it on the store’s own pages; we never guess.
Source · checked 2026-11-02
Source · checked 2026-11-02
“If there's a problem with your order, contact [email protected] within 7 days of delivery with your order number and photos.”
Source · checked 2026-11-05
Source · checked 2026-11-04
Source · checked 2026-11-02
Source · checked 2026-11-02
Source · checked 2026-11-02
207 reviews on Trustpilot, checked 2026-11-05
Express delivery · Shipping cost & free-shipping threshold · Ships to · Return cost · Return method · Refund timing & type · Price match / adjustment · Loyalty / first-order offer · Packaging & gifting · Sustainability
We looked for these on the store’s own pages and did not find them, or the store blocks automated reading. We only show terms we have read, with the source; we never guess.
About the company.
Our own data.
Measured by FASHION DEALS from the live comparison. Rebuilt on every catalogue refresh (2026-10-28).
Published items matched at 2+ stores; saving = store price vs the average of the other in-stock stores for the same item.
Score breakdown.
Weights: reviews 30%, price 20%, delivery 10%, duties 10%, returns 15%, authenticity 10%, payment 5%. Full methodology.
The summary.
Written automatically from the facts on this page only; nothing else is added.
Pros
- Cheapest on 59% of the items we match
Cons
- No notable concerns in the data we have.
Public reviews.
Ratings and counts as found on public review platforms on the date shown. They change daily and are the platforms’ own figures, not ours.
Profile is for the-retailer.com; theretailer.com.au redirects to the-retailer.com and Trustpilot serves the same profile for both addresses. Page says it was merged from other Trustpilot profiles of the company. · checked 2026-11-05 · Open profile
Sources & check dates.
Public pages we read. Nothing on this page is estimated.